Payment Methods

PayPal: If you have a PayPal account, you can checkout via PayPal.

Online Payment: You can use your cards to pay online while shopping with us.

Bank Transfer: If you don’t have a PayPal account and t don’t want to pay by online, you can pay by bank transfer. When you choose this option, you will receive our bank details. Once you made the payment, the process will be start.

Invoices

We are sending our invoices automatically to your mail address. If you didn’t receive any invoices from us, please check your spam box. If you still didn’t receive an invoice, please contact us by our mail address. info@expert-automation.co.uk

Tracking an Order

If you want to track an order, you can use My Account, if you don’t have an account in our website, check your e-mail for updates and latest status.

Reset My Password

If you forgot your password and cannot log in, you can use Forgot my Password to get a new password. After this, you will be receiving an e-mail from us, please check your spam box.

Changing Invoice Details

If you entered something wrong, please contact us as soon as possible we before ship. If the shipping address is correct, you can still change your billing details by contacting us. info@expert-automation.co.uk

How Do I unsubscribe from Expert Automation’s Newsletter?

You can unsubscribe by clicking here.

Where can I find a datasheet of product?

For datasheet’s, you have to contact us.

I Need a Product Support!

If you need a product support, please contact us by e-mail and we will be replying to you as soon as possible to find a solution for you.

When Will My Order be Delivered?

Your order will be delivered as soon as possible. To get an estimated time, please contact us.

What is the Status of My Order?

You can follow your order status from your order history.

Can I Contact Someone to Ask Questions About My Order?

Of course, if you need further information about our products, please contact us by e-mail. We will be responding as soon as possible.

Can I Cancel an order?

Yes, you can cancel your order. If your order is not shipped you won’t be charged for anything. If it’s already shipped, you will be charged for delivery.

Some items are missing, what can I do?

If there is something is missing in your order, please contact us as soon as possible to solve that problem.

Need a spare part but can not find in our products?

We have a really big product range and it is impossible to put everything on our website. If you can not find your product in our website, please contact us to get a price and delivery time for unit/s.

Forgot my details, what can I do?

If you forgot your password, please click the forgotten password button. If you forgot an information that you entered like a username, please contact us to solve your problem.

I am not living in UK, can I still place an order?

Of course, you can order from our website Worldwide. Only changes will be just shipping and VAT’s.

How long does it take for my parcel arrives?

It depends on delivery type and company. We are trying to make deliveries as soon as possible they can.

How much does it cost to ship my product in EU?

Depends on country, size and dimensions.

How much does it cost to ship my product in UK?

Depends on Size and Dimensions. To get a estimated shipping cost, please contact us.

How can I delete my account?